31st August 2020
Swans Safeguarding

Safeguarding Commitment

Swansea City Association Football Club Limited (the “Club”) is committed to safeguarding children and adults at risk.

The safety and welfare of children and adults at risk under the care of the club is paramount. All participants and visitors to club activities have a right to feel safe and be safe. All members of staff have a duty to keep children and adults at risk safe and help protect them from abuse or harm.

All children and adults at risk that engage with the club, regardless of age, culture, social background, disability, gender, language, racial origin, religious belief and/or sexual identity have the right to feel safe and protected from abuse, exploitation and poor practice.

All suspicions, reports and/or allegations of abuse will be taken seriously and investigated thoroughly which may involve the appropriate local authority teams where necessary.

The Club acknowledges its duty of care to safeguard and promote the welfare of children and adults at risk, and is committed to ensuring safeguarding practice reflects statutory requirements and responsibilities, government guidance, recognised best practice and complies with Premier League / EFL rules.

The Club expects all staff, players, volunteers, contractors and guests to share this commitment. The Club commits to employing a trained club-wide Head of Safeguarding and designated safeguarding officers who implement, maintain and monitor best practice across the club.

Safeguarding Policies

Adults at Risk Safeguarding Policy- Click HERE

Easy Read Adults Safeguarding Policy- Click HERE

Child Friendly Safeguarding Policy- Click HERE

Children’s Safeguarding Policy- Click HERE

Contact Us

Everyone has a duty to safeguard the welfare of children and adults at risk.

The Club has a number of people trained and ready to deal with matters of abuse, harassment or bullying involving vulnerable individuals.

If you have a concern about your own safety or the safety or welfare of a child or vulnerable adult in any aspect of their lives and they are involved in a Club activity you can speak to the following people:

  1. The person in charge of the activity who will refer on to a Safeguarding Officer
  2. Send a confidential email to
  3. An appointed Safeguarding Officer below:


Rebeca Storer

Head of Safeguarding

01792 616419 / 07773 594470

Matthew Daniel

Matchday Safeguarding Officer

If you are at all unhappy with the response from the Club, please contact:

Premier League – Jess Addicott (Head of Safeguarding) 020 7864 9173

EFL – Alex Richards (Safeguarding Manager) 01772 325940

If you are worried about the immediate safety or welfare of a child or adult at risk, you can also contact:

  • The police on 999
  • The NSPCC Childline on 0800 1111
  • Social Services 01792 635180


Emotional Support (for both children and adults)

Samaritans: Samaritans is available round the clock, every single day of the year. Talk to us any time you like in your own way and off the record, about whatever’s getting to you. Call us free any time on 116 123 (Welsh language line: 0808 164 0123) or email Visit us – find your nearest branch on

Support for victims of crime

Victim Support: Victim Support provides free, confidential advice and practical help to anyone affected by any crime, no matter how long ago it took place, or whether it was reported to the police or not. Call free on VS Support line 0808 168 9111. Call Mon-Fri 8pm – 8am. Weekends 24 hour service

Older adults

The Silver Line: The Silver Line Helpline is the only national, free and confidential helpline for lonely and isolated older people; offering information, advice and friendship. Call 0800 470 8090

Adults with sensory impairment

Action for Blind People: Practical help and support for blind people and people with visual impairments/difficulties. Call Mon-Fri 9am-5pm RNIB Helpline 0303 123 9999

Adults with mental health problems

Mind: Help for people with mental help problems: Call Mon-Fri 9am- 6pm 0300 123 3393

Adults affected by dementia 

Alzheimer’s Society: Help for people with dementia and their family, friends and carers. Call 0300 222 1122.