Safeguarding Commitment

Swansea City Association Football Club Limited (the “Club”) is committed to safeguarding children and adults at risk.

The Club acknowledges its responsibility to safeguard the welfare of every child, young person and adult at risk who has been entrusted to its care and is committed to working to provide a safe environment.

Everyone has the right to protection from neglect, physical, emotional, sexual and any other form of abuse. Safeguarding is everyone’s business and all staff have a responsibility for safeguarding and reporting concerns.

The Club is committed to providing a safe and positive environment for children and adults and one way we do this is through vetted, trained and competent personnel. staff working with children or adults and their managers in regulated activity have enhanced DBS (criminal records checks) screening, appropriate qualifications, first aid and safeguarding training.

The Club has a designated person, the Head of Safeguarding, who is the lead for vulnerable groups and has overall responsibility for our safeguarding provision across the Club. You can contact them on

The Club operates a wide range of activities – such as the Academy, the Trust and matchdays – which involve people from the community and include some of the most vulnerable in society. Therefore, the Club requires comprehensive safeguarding policies for children and adults at risk.

The Club has these policies and procedures in place to address any concerns raised in respect of the welfare and safety of children or adults, along with other processes such as whistleblowing and feedback mechanisms.

Safeguarding Policies

Adults at Risk Safeguarding Policy- Click HERE

Easy Read Adults Safeguarding Policy- Click HERE

Child Friendly Safeguarding Policy- Click HERE

Children’s Safeguarding Policy- Click HERE

Contact Us

Everyone has a duty to safeguard the welfare of children and adults at risk.

The Club has a number of people trained and ready to deal with matters of abuse, harassment or bullying involving vulnerable individuals.

If you have a concern about your own safety or the safety or welfare of a child or vulnerable adult in any aspect of their lives and they are involved in a Club activity you can speak to the following people:

  1. The person in charge of the activity who will refer on to a Safeguarding Officer
  2. Send a confidential email to
  3. An appointed Safeguarding Officer below:


Rebeca Storer

Head of Safeguarding

01792 616419 / 07773 594470

Mark Phillips

Player Care and Disability Access Officer

01792 616611 / 07773 594470

Craig Hadley

Richard Deakin

Matchday Safeguarding Officer

If you are at all unhappy with the response from the Club, please contact:

Premier League – Jess Addicott (Head of Safeguarding) 020 7864 9173

EFL – Alex Richards (Safeguarding Manager) 01772 325940

If you are worried about the immediate safety or welfare of a child or adult at risk, you can also contact:

  • The police on 999
  • The NSPCC Childline on 0800 1111
  • Social Services 01792 635180



Emotional Support (for both children and adults)

Samaritans: Samaritans is available round the clock, every single day of the year. Talk to us any time you like in your own way and off the record, about whatever’s getting to you. Call us free any time on 116 123 (Welsh language line: 0808 164 0123) or email Visit us – find your nearest branch on

Support for victims of crime

Victim Support: Victim Support provides free, confidential advice and practical help to anyone affected by any crime, no matter how long ago it took place, or whether it was reported to the police or not. Call free on VS Support line 0808 168 9111. Call Mon-Fri 8pm – 8am. Weekends 24 hour service

Older adults

The Silver Line: The Silver Line Helpline is the only national, free and confidential helpline for lonely and isolated older people; offering information, advice and friendship. Call 0800 470 8090

Adults with sensory impairment

Action for Blind People: Practical help and support for blind people and people with visual impairments/difficulties. Call Mon-Fri 9am-5pm RNIB Helpline 0303 123 9999

Adults with mental health problems

Mind: Help for people with mental help problems: Call Mon-Fri 9am- 6pm 0300 123 3393

Adults affected by dementia 

Alzheimer’s Society: Help for people with dementia and their family, friends and carers. Call 0300 222 1122.