2023-24 Season Ticket Renewal | Paddy & Ryan
Every seat has a story. Mae gan bob sedd stori.
We recently caught up with Ryan Pridmore and Paddy Cullen of the 'Ambition is Critical' podcast to learn about their experiences as season ticket holders at the Vetch, and matchdays at the Swansea.com Stadium. Click above to watch the video.
Season ticket renewals for the 2023-24 campaign are available at our discounted early-bird prices.
The early-bird window is open until Friday, February 17, however supporters who do not purchase during this window can still keep their seat, as long as they renew their season ticket by Sunday April 2, 2023.
There is more information available on how to renew your season ticket, pricing, finance options and more. Please click on the menus below to learn more.
Difficulties with renewing season tickets online
The club is aware that some supporters who wish to renew their tickets online are experiencing difficulties. In particular, supporters who have not previously linked their season ticket to their Swans Club Account or potentially those who wish to renew multiple season tickets in one transaction (which may include adults with U12 or U18 tickets).
Supporters who are having difficulties managing tickets for other season ticket holders can now complete the below form. The form will require some of the lead contacts information in addition to the details of the account they are requesting to manage.
The ticket office team will process requests to allow supporters to renew online in future, on behalf of those in their network. Please note the team may contact you to discuss your request.
When your request has been processed, you will be informed of the changes made.
If you have any specific queries, we encourage you to contact the ticket office using the details outlined on this webpage.
Early bird prices can be seen below and these are valid until Friday, 17 February 2023.
General sale prices are below and these will be valid from Saturday, 18 February 2023.
*Full prices stated are chargeable unless purchased alongside a child under 12. Please contact firstname.lastname@example.org for further information.
Please note that a £3.50 booking fee will apply to all season ticket purchases.
Finance options are available on 2023-24 season tickets. There is a minimum spend of £150 applicable.
Supporters can pay for their season ticket(s) over 5 or 10 months, with an arrangement fee applicable, which is added on to the first month’s payment.
Amount of Credit - £370.00. Total amount repayable £420.
If one adult season card purchased at a cash price and amount of credit is £370.00, this would be repaid by one monthly payment of £87.99 (which includes arrangement fee of £50), followed by nine monthly payments of £37.00. The rate of interest is 0% per annum; the total amount payable is £370.00 and the total charge for credit is £50. Representative 36.96% APR.
DEADLINES TO RENEW
The season ticket deadline for early bird renewal is Friday, 17 February 2023.
Supporters who do not purchase during the early bird renewal will still be able to keep their seat, as long as they renew their season ticket by Sunday, 2 April 2023.
Tickets will be available to purchase on general sale from Monday, 3 April 2023.
HOW TO RENEW
The easiest way to renew your season ticket is online. Follow the below instructions to renew your season ticket.
Please ensure you are logged in to your Swans Club account, by clicking below.
Once you are logged in, head to the e-ticketing site or click here and you will notice a red dot in the top right of the screen, under the profile header.
Please click here to view your notifications, and find your seats available to renew. You will only see your own seat, unless you have linked your account to your friends and family using our network, and have requested to manage tickets on their behalf, and they have approved this request on their account.
Once this has been approved, their seats will also show as available to renew, and you can simply proceed to the checkout and select to pay via card or payment plan.
More information on how to link your accounts and use the network can be found below.
OVER THE PHONE
Supporters are also welcome to call our Ticket Office to purchase, by calling 01792 616400 and selecting option 1. The phone lines are open Monday to Friday between 9am and 5pm. Please note that during this period we may be experiencing a high amount of calls, so your patience is appreciated.
See below for more information on the ticket office.
TICKET OFFICE OPENING HOURS
The Ticket Office will have amended opening hours during the festive period. For the latest opening hours, please click below.
If you have any issues with your account or have any queries, you are also welcome to email email@example.com and a member of the team will respond to you.
SEASON TICKET CARDS
Supporters who are renewing and who are not moving seats will be able to continue using their existing season ticket card. Supporters will ONLY be issued a new season ticket card ahead of the 2023-24 season, if they have either changed price class OR have relocated seats.
Supporters will also be able to access a digital ticket in their Swans App. However, this will not show in the app until a couple of weeks before the 2023-24 season starts.
Please note that supporters will be updated with more information regarding their season ticket cards via the main club channels, including website and social media closer to the time.
Thank you for your continued support.
Diolch yn fawr.