HOW TO RENEW
The quickest and easiest way for supporters to renew their season ticket is to do so online HERE. Each supporter will have a personalised page in their Swans Club Account profile with all of their renewal details. Supporters are also welcome to request a call back HERE to renew their season ticket.
To renew online, you must ensure you have:
- A Swans Club Account.
- Are able to log in via login.swanseacity.com
- Are linked to their own correct season ticket account number under the “Link My Account” page of their profile. This number needs to match the number on the bottom left corner of your card.
- If the wrong account is linked, please email firstname.lastname@example.org
Please ensure that you have a valid email address at the time of renewal, as your application cannot be completed without one.
All existing season-ticket holders who renew will NOT receive new cards in the post, so please make sure you keep your current season card. Your season ticket will also be available on the official Swans App to use for matchday entry.
While adult prices have been frozen for the eighth consecutive campaign, the club has reduced the price of season tickets for fans under the age of 18 by up to £70 across the North, West and East Stands at the stadium.
There is also a further reduction of £20 for the South ‘Family’ Stand.
*There is a £3.50 booking fee per Season Ticket when purchasing online, over the phone and in person.
SENIORS: Supporters are advised that the club made a significant change to the ‘seniors’ age category for the 2019-20 season; increasing the senior age from 60 to 65 to fall in line with the vast majority of clubs across the country.
The club honoured those season tickets holders who were 59 years old and due to qualify for the ‘seniors’ rate for the first time in season 2019-20.
For clarity, if you are currently a ‘seniors’ season ticket holder aged under 65, then you will remain on the seniors rate as long as you renew annually.
The club has introduced a new term-time season ticket for students which will start from October and be based on attendance of 16 league games to fit around their academic timetable. This is in addition to the full-season student season ticket.
Supporters purchasing student season tickets will be required to provide proof of their enrolment in full-time education by October 31, 2020. Valid proof of eligibility is a dated and stamped letter from your school or university stating that you will be undertaking a full-time course during the 2020-21 season, or a valid date-specific student ID card.
For supporters who want to renew their season ticket using alternative payment plans, two instalment options are available with our five and 10 month plans.
All you need to do is choose the Instalment Plan when making your purchase. Upon selecting this option, supporters will receive their contract via email, which will need to be completed and returned to V12 Retail Finance. The Season Tickets will only be secured once this contract is completed and returned to V12 Retail Finance.
An administration fee of either £26 (5 month plan) or £38 (10 month plan) will be payable in full with the first monthly instalment.
MOVES & ADDITIONAL SEATS
Those supporters who renew will also have the opportunity at the renewal stage to purchase additional season tickets for family and friends at the standard price before the deadline.
The club will then endeavour to sit any additional season ticket holders next to an existing seat (in a non-season ticket seat) or relocate the whole group to their preferred area before tickets go on general sale.