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Limited number of tickets offered to supporters

20th May
Ticketing News

After a limited number of tickets became available for Saturday’s play-off semi-final against Barnsley, the club will be contacting supporters who entered the original ballot to offer them a ticket.

Only those fans who received an email with the details are eligible and they MUST complete the mandatory health questionnaire featured in the email they will have received.

If you have entered the ballot for multiple members of your household bubble using the same email address, only one person will receive the successful email. Please note that all members of that application are successful.

Supporters MUST now complete a mandatory health questionnaire and agree to a code of conduct, which can be found in the email sent to you.

Fans have until midnight tonight (Thursday, May 20) to complete this. This is due to the time constraints the club has to send the digital ticket for you to print at home.

It is a requirement that each successful member of your bubble completes the questionnaire. Otherwise, only those who have successfully completed the questionnaire and accepted the code of conduct will be allocated a ticket.

Please note, it is your responsibility to ensure you/your bubble has completed the questionnaire and the club will not be chasing fans individually to complete this survey.

Please remember that you are responsible for printing your ticket at home. If you do not bring this with you on the day, you will not be granted entry to the stadium.

Fans are reminded that the Ticket Office remains closed for in-person visits.

Should you require any assistance, you should email accountquery@swanseacity.com in the first instance. The Ticket Office phone lines however will remain open for any urgent queries between 10am and 5pm on Saturday.

The club will be operating ID checks on the day of the fixture to ensure supporters have the correct tickets assigned to them.

The park and walk opposite the Liberty Stadium will be open on the day for car parking at £5 per vehicle. No pre-booking required.

The club would like to thank everyone for their support.

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