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New ticket office booking fees

These changes are largely due to new Government legislation being introduced around credit card fees.

Those purchasing tickets via phone or in person at the ticket office will now be charged a booking fee of £2.50 per ticket.

Purchases made via the internet, which equates to 83 per cent of sales, will be charged at £1.60 per ticket.

Previous charges amounted to £3 per transaction.

The premium rate telephone number, which cost between 7p and 13p per minute, is being removed.

Calls going forward will be free apart from the normal standard rate charged by your service provider.

 

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