Supporters contacted for Wembley tickets

25th May
Ticketing News

Swansea City has now contacted all fans who entered the ticket ballot process for Saturday's Championship play-off final against Brentford.

Supporters have been notified by email to inform them whether they have been successful or not, and will now be charged for their ticket(s).

Please note, fans who have applied as a group will all have the same decision. If you are successful, the other fans in your party will also be successful and vice versa.

Successful fans

Please note that fans who have a concessionary ticket will be charged for the lower price ticket at this point.

Unlike the semi-final play-off at the Liberty, fans will not have to complete a health questionnaire.

Unsuccessful fans

Should any tickets become available, unsuccessful fans will be contacted as a priority.

Your ticket(s) will be sent to supporters TOMORROW (Wednesday, May 26) via email from ‘donotreply@ticketmaster.co.uk’.

Please note that the ticket(s) will be sent to the lead contact who made the booking. We ask fans to check with all members of their party regarding tickets before contacting us. Please do not contact us until Thursday (May 27) if you have not received your tickets. Tickets will be sent up until midnight on Wednesday.

We urge fans to check their junk/spam folders as the email may fall into these folders automatically.

When you receive your tickets, you MUST print your tickets at home.

Contact Us

Fans are reminded that the Ticket Office remains closed for in-person visits.

Should you require any assistance, you should email accountquery@swanseacity.com in the first instance. You will likely get a faster response via email, however you can also phone the Ticket Office. Call 01792 616400 and select option 1 to speak to a member of the team.

If you have not received your ticket by midnight on Wednesday, then please contact us at accountquery@swanseacity.com.

Important Information

Official Coaches – Swansea City will not be organising official coach travel and we ask supporters to make their own way to Wembley.

Car Parking – Parking for supporters and supporter vehicles can be purchased via www.wembleyofficialparking.com or by telephone on 020 8903 6966. Car Parking is charged at £90 per coach and £30 per car if booked in advance. Parking is subject to availability and may be subject to price increases on the day of the game.

Blue badge parking is available to purchase at a discounted cost of £15 per space. This is subject to availability and may be subject to price increases on the day.

Hospitality – There is no hospitality available for this event.

No re-sale of tickets – It is an offence under Section 166 of the Criminal Justice and Public Order Act 1994, for any unauthorised person to sell tickets.

All children aged 16 years and under must be accompanied by a responsible adult.

Children under two years old are not permitted into the stadium.

Ground regulations & Conditions of Issue Apply can be found HERE.