Ticket refunds update
With the EFL confirming that the Championship season is due to resume on the weekend of June 20 behind-closed-doors, the club can confirm the first phase of ticket refunds.
Some supporters have already received requested refunds for individual match tickets and hospitality purchased for the remaining home and away games.
However, the club will now process refunds for those supporters who have yet to request a refund on individual tickets. This refund will be transferred automatically into your bank account over the next week to 10 days, so there is no need to contact the ticket office with any requests or return any unused match tickets.
For supporters who purchased tickets using cash as their method of payment, the ticket office will be in contact to discuss your refund.
Refunds and alternative options for supporters who have season tickets and seasonal hospitality for this current campaign (19-20) will follow as soon as possible.
Those with mascot packages have all been contacted in respect to their arrangements. Please contact the hospitality team on firstname.lastname@example.org if you have any further questions.
Details for next season will be released once we have a clearer picture of how football will be played in 20-21.
For any ticket queries, please email email@example.com. With staff working remotely, please allow additional time for a response.