Club Shop reopens today
The Liberty Stadium club shop re-opens at 9.30am this morning (Friday, July 16) for the Jack Army to shop the new range for the 2021-22 season, and will be open until 5.30pm this evening.
The shop will also open tomorrow (Saturday, July 17) from 9.30am to 5.30pm.
From Thursday July 22, the shop will open every Thursday, Friday and Saturday between 9.30am and 5.30pm. If there are any changes to this schedule, we will endeavour to let fans know via the Swans Store website.
Due to social distancing rules, there are a limited amount of customers allowed in the shop at one time. Queues are expected and we thank fans for their patience in advance.
Please note the Swans store will observe a quiet hour – in conjunction with the Disabled Supporters Association - from 9.30am to 10.30am on the first Friday of every month. Measures such as reduced lighting and music are put in place to help supporters to shop in a quieter environment.
CLICK AND COLLECT
The click and collect service will return from 9.30am this morning, until 2pm at the Cwmdu warehouse.
From Monday, July 19 fans will be able to collect their shopping between 9.30am and 2pm from Monday to Friday.
We ask fans to wait until they receive a confirmation email to say their order is ready for collection before attending the warehouse. We are expecting a high volume of orders and hope to minimise queues where possible.
EXCHANGES & RETURNS
Supporters now have 28 days to return their items if they are unhappy with them, to get a refund or to exchange the goods with a valid receipt as proof of purchase. Terms and conditions apply.
SHIRT PRINTING & SIZING
Supporters are advised they will not be able to have the names and numbers of current players printed on their jerseys until the start of the season, this is in order to protect supporters should any of the current squad elect to change numbers for the 2021-22 campaign. Squad numbers will be formally submitted to the EFL just before the season commences.
However, printing will be available for supporters wanting to personalise kit with their own names.
Printing will be available online and in-store - queues are likely at the club shop and fans may be asked to wait in busier periods.
Sizes for this season can run a size small; therefore, please order a size larger than you usually would if in doubt.
Loyalty cash has refreshed for the 2021-22 season, with season ticket holders and corporate members able to collect 7.5% cash back on merchandise purchased. Full information on loyalty cash is available HERE.