If you want to find out more about our Swans Loyalty Cash initiative, you’ve come to the right place.
Here you’ll find everything you need to know about signing up, as well as earning and spending your Swans Cash.
LOYALTY CASH, SOUNDS GOOD! WHAT IS IT?
Let’s start at the beginning. Basically, it’s a loyalty cash scheme to reward our loyal season ticket holders, Jack Army members and hospitality guests for the money that they spend on Swans merchandise.
Every time you make a purchase in our club shop at the Swansea.com Stadium or online, you’ll get a percentage of what you spend back, which will be added onto your account.
Season ticket holders, hospitality guests and Jack Army members are automatically enrolled into the scheme, however if you don’t want an account you can opt out by emailing firstname.lastname@example.org.
HOW MUCH CASH DO I GET BACK?
Season ticket holders and hospitality guests get 7.5% cash back on merchandise purchases. Loyalty cash will show in your balance 28 days after purchase.
Jack Army members will learn 5% loyalty cash on merchandise purchases.
So say you are a season ticket holder and spend £50 in the club shop, we will award you £3.75 back into your account. Simple!
ONCE I’M SET UP, HOW DO I SPEND MY HARD EARNED LOYALTY CASH?
You can spend your loyalty cash either at the club shop or online via the Swans store website.
If you want to redeem in the club shop, simply show us your season ticket at the till.
If you would rather shop online, simply log into your Swans Club account and follow the next steps. At checkout, there will be an option to redeem your loyalty cash.
CAN I CHECK MY SWANS CASH BALANCE?
Of course, just log in to your account HERE.
If you have any problems with your account or have any questions, please email us at: email@example.com.
You can read the full T&C’s HERE.
Previously this scheme was available to cash members - this scheme ended in the 20/21 season.