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Tuesday deadline for season-ticket renewals

The issue which had led to some supporters being unable to renew their season tickets via Zebra Finance has now been resolved with the appointment of a new provider in V12 Retail Finance Limited.

Supporters are again able to make finance applications to renew their season tickets for the 2019-20 season.

All supporters will now have until the final deadline of midnight on Tuesday, April 16 to secure their seats for the 2019-20 season.

If you have already stated your intention to renew via finance and been placed on the list you should have been contacted by the ticket office.

Please be advised that your seat and ticket price has not been affected due to the delay in finding a new provider.

Supporters who now wish to renew via finance can do so online HERE or call the ticket office on 01792 616400.

Once the deadline has passed, the club will then look to go through any seat-move requests first and then the priority waiting list. More details on when the process will start will be communicated in advance.

Details on renewal prices and how to renew are below:


Until midnight on April 16


Price (£)











Senior citizen (65+) & full-time students










Under 18s










How to renew
The quickest and easiest way for supporters to renew their season ticket is to do so online HERE (until the end of Tuesday, April 16, 2019). Supporters are also welcome to visit the ticket office or phone 01792 616400 to renew their season ticket.

To renew online, you must ensure you have:

  1. A Swans Club Account.
  2. Are able to log in via
  3. Are linked to their own correct season ticket account number under the “Link My Account” page of their profile. This number needs to match the number on the bottom left corner of your card.
  4. If the wrong account is linked, please email [email protected].


IMPORTANT: If you wish to renew online and haven’t yet created your Swans Club Account, please read our story HERE for more information on how to create your new account.

Please ensure that you have a valid email address at the time of renewal, as your application cannot be completed without one.

All existing season ticket holders who renew will NOT receive new cards in the post, so please make sure you keep your current season card. Your season ticket will also be available on the official Swans App to use for matchday entry.

Supporters are advised that the club will be making two significant age group changes to ticket categories next season, increasing the seniors age from 60 to 65 and children from under-16 to under-18. For more information, click HERE.

For clarity, to qualify for the senior rate for existing season ticket holders, you must be 60 on August 1, 2019. Similarly, if you are 18 on August 1, 2019 then you will not qualify for the junior rate.

Supporters purchasing student season tickets will be required to provide proof of their enrolment in full-time education by October 31, 2019. Valid proof of eligibility is a dated and stamped letter from your school or university stating that you will be undertaking a full-time course during the 2019-20 season, or a valid date-specific student ID card.

For further information, please email the ticket office at [email protected] or phone 01792 616400. You can also visit the ticket office in person between the hours of 10am and 6pm, Monday to Friday, or 10am and 4pm on Saturdays.
You can also request a call back by emailing [email protected] (be sure to include your full name, account number and contact number).

* Please note there is a £3.50 booking fee per season ticket when purchasing online, over the phone or in person.

Article tags:

Season Tickets

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