Improved catering service for disabled fans
Following the first fan focus group and feedback from our Disabled Supporters’ Association (DSA), the Swans are pleased to announce further catering initiatives for disabled supporters ahead of Saturday’s clash with Ipswich.
During the recent home fixtures against Nottingham Forest and QPR, catering staff tested a new service which saw them selling hot dogs on the mezzanine level during the last 10 minutes of the first half and during half-time in both the South and East Stands.
The service proved to be a big hit with our disabled supporters who often struggle to head to the catering kiosks during this peak time.
This weekend the service will be extended to include hot dogs, pies and soft drinks without the need to navigate the busy concourse.
These new catering initiatives provide our disabled supporters with more options on how and when they’re able purchase refreshments at the Liberty Stadium.
To further enhance this service, for the first time the Swans will also trial in-seat delivery and pre-orders for disabled supporters in the West Stand (north end). Disabled supporters will be able to pre-order their half-time refreshments on arrival at kiosk 1.
Catering general manager Jane Byrd said: “It is great to test new ideas and offer a service to our disabled supporters which will hopefully enhance their matchday experience.”
To complete a pre-order you will need to provide the following:
· Seat Number
Your order will be delivered to your seat approximately five minutes before half-time.