Swans support fans' fury
28th February 2014
Swansea City can confirm that the club will be making an official complaint to Uefa and the Naples Police over the treatment of its fans in Italy on Thursday.
The vast majority of travelling Swans fans failed to make kick-off for the Europa League fixture after unnecessary and deplorable delays in transporting supporters to the stadium from the designated collection points.
Up to 700 of the 900 travelling fans did not reach the stadium until 20 minutes after the last-32 tie had kicked off.
Busses were delayed arriving from Rome, while it took more than two hours for over 200 supporters to be transported from the nearby port area of Naples - the local Police's designated meeting point just a few miles from the stadium.
A Swansea City spokesperson said: "For our fans to be treated in this way is deplorable. There is simply no excuse and we will be demanding answers from both Uefa and the Naples authorities.
"To make matters worse, this is not the first time this has happened to visiting fans in Naples. Arsenal fans suffered the same fate there in the Champions League recently.
"We thought we had done everything possible to alleviate any issues for our fans. We sent a delegation from the club, South Wales Police and the Football Association to Naples last month to discuss previous problems with the local Police.
"We thought we had made positive progress because we were given assurances that previous issues would not be repeated for Swansea City fans. Unfortunately, most of the promises and assurances we were given were not honoured on the night.
"We did everything possible on the night to rectify the situation by getting the British Consulate, Uefa delegates and Napoli officials involved. Unfortunately we had no control over events.
"As a club, we appreciate the tremendous support our fans have given us over the years. Having travelled so far to support the club at substantial cost, for them to be treated in this manner is nothing short of disgraceful.
"Our supporters were impeccably behaved in Italy and were again a credit to the club. For them to be treated in this manner is totally unacceptable.''
South Wales Police will also be submitting a report to Uefa on the policing and security arrangements surrounding the match.
Match commander, Superintendent Phil Davies, said: "Officers travelled with club stewards to Naples and we fully understand the frustrations of the Swansea fans who made the trip to support their team.
"We did everything possible to prepare for the tie by working with the Italian police and both clubs and this was reflected in a very successful policing and security operation for the game at the Liberty Stadium."