VACANCY: Match Maker
7th July 2016
Job title: Match Maker
Contract type: Casual - Match Day
Location: The Liberty Stadium
Reporting to: Customer Service Manager
Rate of Pay: Exceeds National Minimum Wage
Swansea City AFC are recruiting for 6 casual positions to work during home fixtures. This post is to ensure all supporters have the best experience when attending the Liberty Stadium.
Working hours will consist of two hours leading up to kick off and up to one hour following the conclusion of the fixture.
As a Match Maker you will form part of the matchday customer service team. You will be expected to hold a friendly and professional disposition and an eagerness to help any supporters who attend the Liberty Stadium.
Your role is to ensure supporter experiences are maximised and you are able to assist with general Stadium information.
General duties will include:
• Providing a friendly welcome to the Liberty Stadium, creating a memorable club welcome and upbeat atmosphere
• Be highly proactive; actively identifying supporters who need assistance
• Interacting in an engaging manner, creating a connection with supporters and building excitement for the game
• Providing up to date stadium information, to include travel options, fixture information etc...
• Enhancing supporters departure experience and assisting supporters in their onward journey
If you believe you have the right mix of skills for this position please forward your CV and covering letter to firstname.lastname@example.org or to Catherine Thomas, Customer Service Manager, Liberty Stadium, Landore Swansea SA1 2FA.
The closing date for this vacancy will be Sunday 31st July 2016.
The Company is an equal opportunities employer. The Company does not tolerate less favourable treatment of any employee or job applicant on any ground, including but not limited to gender, marital status, race, racial origin, nationality, national origin, religion or belief, disability, sexual orientation, gender reassignment, age, membership or non-membership of a Trade Union, pregnancy, childbirth, political affiliation, relationships in the workplace, or any other prejudice.
The Company is committed to safeguarding and promoting the welfare of children and young people involved in activities and event at the Company. As part of the Company's recruitment and selection process any offers of work involving working in regulated activity with children are subject to a satisfactory enhanced DBS Disclosure and barred list check (depending on the level of supervision, frequency and nature of contact with children). Appropriate references are also required.
Due to a high demand in applications the Club will be unable to respond to those applicants who have not been shortlisted for interview.