how-to-purchase

How to Purchase

ONLINE 

Please ensure you are logged in to your Swans Club account by clicking below. 

Log into your Swans Club Account 

Once you are logged in, head to your personal season ticket account page and select the upcoming season to load up a seating plan for all available non-reserved seats. If you wish to purchase season tickets for friends or family, please ensure you have added the other supporters to your network, and you have set yourself to manage tickets on their behalf. Please see the guides here for more information.

 

SOUTH STAND

Supporters wishing to take advantage of our family offers must follow the above steps and make sure they have logged in to their Swans Club account and are also set to manage tickets on behalf of an under-14. 

If supporters need to add an under-14 supporter to their account, they are advised to contact the ticket office by email to get their price class changed to the 'Family Adult' category (ticketing@swanseacity.com).

Due to the changes to price categories for concessions, all adult season tickets in the South Stand are set to the full adult price class by default. However, this can be changed upon request if you wish to take advantage of this saving.

Once you've added the under-14 account, simply select two seats in the South Stand, one with the Family Adult price class and another with the under-14 price class.

 

IN PERSON 

Visit the Club Shop. The opening hours are below: 

  • 10am - 5pm Weekdays
  • 10am - 2pm Non-matchday Saturdays
  • Matchday hours may vary

If you have any issues with your account or have any queries, you are also welcome to email ticketing@swanseacity.com and a member of the team will respond to you. 

 

SEASON TICKET CARDS 

Supporters who are renewing and who are not moving seats will be able to continue using their existing season ticket card. Supporters will ONLY be issued a new season ticket card ahead of the 2026-27 season, if they have either changed price class or relocated seats.

All supporters will also be able to access a digital ticket in their Swans App. However, this will not show in the app until a couple of weeks before the 2026-27 season starts. 

Supporters are advised that all concessions must submit ID verifying their date of birth, before the season card will be issued or reactivated in the summer. Please note that failure to provide ID for the concession will lead to the account being placed on hold.

Please note that supporters will be updated with more information regarding their season ticket cards via the main club channels, including website and social media, closer to the time.